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Published Online:https://doi.org/10.1027/2192-0923/a000079

Abstract. This project aimed to understand rapid crew transitions from a monitoring to a decision-making role, when asserting manual control of aircraft subsystems. Ten crews unknowingly flew a semicritical failure scenario in a full flight simulator, forcing several crew decision moments. Observations of automation-related (diagnostic) behavior were correlated with respective flight performance, revealing that specific competencies (related to knowledge, procedures, attitude toward automation, and teamwork) with automated systems led to significant performance gains. More importantly, the absence of these behaviors severely deteriorated performance and should not be underestimated in its potency to affect flight safety. These findings may form a foundation for developing and evaluating near-future innovations in training, operations, and automation design, which could prove critical toward improving future accident rates.

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