Skip to main content
Research Note

Leader Interpersonal Emotion Regulation and Follower Performance

Published Online:https://doi.org/10.1027/1866-5888/a000249

Abstract. Interpersonal emotion regulation (IER) refers to the actions of influencing other people’s feelings. We apply this construct to the context of leadership to determine whether leader IER may explain followers’ performance. Drawing on emotions-as-social-information theory, we argue that leader strategies to improve or worsen followers’ feelings would be related to followers’ affect and thereby to their performance. We tested these proposals using a multisource field study involving 31 leaders and 157 followers. Results from multilevel modeling supported a mediation model in which leaders’ attempts to improve their followers’ feelings enhance followers’ task performance via the followers’ experience of positive affect. In contrast, leaders’ use of affect-worsening actions was associated with the experience of followers’ negative affect, but not related to task performance. These findings contribute by expanding knowledge on the affective underpinnings of the leader–follower relationship and informing the development of leadership interventions aimed to foster employee performance.

References

  • Carver, C. S., Avivi, Y. E., & Laurenceau, J. (2008). Approach, avoidance, and emotional experiences. In A. J. Elliot (Ed.), Handbook of approach and avoidance motivation. New York, NY: Psychology Press. First citation in articleGoogle Scholar

  • George, J. M., & Zhou, J. (2007). Dual tuning in a supportive context: Joint contributions of positive mood, negative mood, and supervisory behaviors to employee creativity. Academy of Management Journal, 50, 605–622. 10.5465/amj.2007.25525934 First citation in articleCrossrefGoogle Scholar

  • Koning, L. F., & Van Kleef, G. A. (2015). How leaders’ emotional displays shape followers’ organizational citizenship behavior. Leadership Quarterly, 26, 489–501. 10.1016/j.leaqua.2015.03.001 First citation in articleCrossrefGoogle Scholar

  • Little, L. M., Gooty, J., & Williams, M. (2016). The role of leader emotion management in leader-member exchange and follower outcomes. Leadership Quarterly, 27, 85–97. 10.1016/j.leaqua.2015.08.007 First citation in articleCrossrefGoogle Scholar

  • Madrid, H. P., Totterdell, P., Niven, K., & Vasquez, C. A. (2018). Investigating a process model for leader affective presence, interpersonal emotion regulation, and interpersonal behaviour in teams. European Journal of Work and Organizational Psychology, 27, 642–656. 10.1080/1359432X.2018.1505719 First citation in articleCrossrefGoogle Scholar

  • Niven, K., Totterdell, P., & Holman, D. (2009). A classification of controlled interpersonal affect regulation strategies. Emotion, 9, 498. 10.1037/a0015962 First citation in articleCrossrefGoogle Scholar

  • Niven, K., Totterdell, P., Stride, C. B., & Holman, D. (2011). Emotion regulation of others and self (EROS): The development and validation of a new individual difference measure. Current Psychology, 30, 53–73. 10.1007/s12144-011-9099-9 First citation in articleCrossrefGoogle Scholar

  • Oldham, G. R., & Cummings, A. (1996). Employee creativity: Personal and contextual factors at work. Academy of Management Journal, 39, 607–634. 10.5465/256657 First citation in articleCrossrefGoogle Scholar

  • Skakon, J., Nielsen, K., Borg, V., & Guzman, J. (2010). Are leaders’ well-being, behaviours and style associated with the affective well-being of their employees? A systematic review of three decades of research. Work & Stress, 24, 107–139. 10.1080/02678373.2010.495262 First citation in articleCrossrefGoogle Scholar

  • Tims, M., Bakker, A. B., & Xanthopoulou, D. (2011). Do transformational leaders enhance their followers’ daily work engagement? The Leadership Quarterly, 22, 121–131. 10.1016/j.leaqua.2010.12.011 First citation in articleCrossrefGoogle Scholar

  • Troth, A. C., Lawrence, S. A., Jordan, P. J., & Ashkanasy, N. M. (2017). Interpersonal emotion regulation in the workplace: A conceptual and operational review and future research agenda. International Journal of Management Reviews, 20, 523–543. 10.1111/ijmr.12144 First citation in articleCrossrefGoogle Scholar

  • Van Kleef, G. A. (2009). How emotions regulate social life: The emotions as social information (EASI) model. Current Directions in Psychological Science, 18, 184–188. 10.1111/j.1467-8721.2009.01633.x First citation in articleCrossrefGoogle Scholar

  • Warr, P., Bindl, U. K., Parker, S. K., & Inceoglu, I. (2014). Four-quadrant investigation of job-related affects and behaviours. European Journal of Work and Organizational Psychology, 23, 342–363. 10.1080/1359432X.2012.744449 First citation in articleCrossrefGoogle Scholar