Employee attachment in the short and long run
Antecedents and consequences of situatedand deep-structure identification
Abstract
Abstract. This article discusses the distinction between situated (i. e., temporary and limited) identification and deep-structure (i. e., enduring and multi-faceted) identification with organizations. Research in the social identity tradition suggests that managers can foster employees’ situated identification by emphasizing (a) organizational successes, (b) competition with other firms, (c) employees’ shared features, and (d) personal and organizational distinctiveness. Repeated exposure to these identity reinforcers can turn situated identification into deep-structure identification, especially when employees trust the organization and derive particularistic resources from it (e. g., recognition, information, status). This article concludes with the positive and negative consequences of deep-structure and situated identification for (a) the acceptance of organizational change, (b) reactions to threats to organizational status, and (c) temporary work relationships.
Zusammenfassung. Dieser Artikel befasst sich mit der Unterscheidung zwischen situationsgebundener (“situated”, also vorübergehender und oberflächlicher) und tiefgehender (“deep-structure”, also dauerhafter) Identifikation mit Organisationen. Forschungsarbeiten in der Sozialen-Identitäts-Tradition legen nahe, dass Manager die situationsgebundene Identifikation von Mitarbeitern fördern können, indem sie folgendes betonen: (1) Erfolge der eigenen Organisation, (b) Gemeinsamkeiten zwischen den Mitarbeitern, (c) Wettbewerb mit anderen Organisationen und (d) einzigartige Merkmale der Organisation. Wiederholte Erfahrungen mit diesen Faktoren können die situationsgebundene in tiefgehende Identifikation umwandeln, besonders wenn die Mitarbeiter der Organisation vertrauen und partikularistische Ressourcen von ihr erhalten (z.B. Liebe, Information, Status). Die positiven und negativen Konsequenzen situationsgebundener und tiefgehender Identifikation für die Akzeptanz organisationalen Wandels, für Reaktionen auf Bedrohungen des Status der Organisation und für befristete Arbeitsverhältnisse werden diskutiert.
References
1990). The measurement and antecedents of affective, continuance and normative commitment to the organization. Journal of Occupational Psychology , 63 , 1– 18
(1989). Social identity theory and the organization. Academy of Management Review , 14 , 20– 39
(2004, August). Organizational nomads . Symposium paper presented at the annual meeting of the Academy of Management, New Orleans
(2000). You can’t always do what you want: Social identity and self-presentational determinants of the choice to work for a low-status group. Personality and Social Psychology Bulletin , 26 , 891– 306
(1991). The social self: On being the same and different at the same time. Personality and Social Psychology Bulletin , 17 , 475– 482
(2003). We are one and I like it: The impact of ingroup entitativity on ingroup identification. European Journal of Social Psychology , 33 , 735– 754
(1976). Basking in reflected glory. Three (football-)field studies. Journal of Personality and Social Psychology , 34 , 366– 375
(2004). The closer we are, the more we are alike: The effect of self-other merging on depersonalized self-perception.. Current Psychology , 22 , 316– 325
(1994). Organizational images and member identification.. Administrative Science Quarterly , 39 , 239– 263
(2003). Identity, culture, and change in organizations: A social identity analysis and three illustrative cases. In A. Haslam, D. Van Knippenberg, M. Platow & N. Ellemers, (Eds.), Social identity at work (pp. 191-204). New York: Psychology Press
(2004). Motivating individuals and groups at work: A social identity perspective on leadership and group performance. Academy of Management Review , 29 , 459– 478
(1999). Self-categorisation, commitment to the group and group self-esteem as related but distinct aspects of social identity. European Journal of Social Psychology , 29 , 371– 389
(1999). An expanded model of organizational identification. Research in Organizational Behavior , 21 , 163– 200
(1974). Societal structures of the mind . Springfield, IL: Thomas.
(1996). Revisiting the contact hypothesis: the induction of a common group identity. International Journal of Intercultural Relations , 20 , 271– 290
(2004). Psychology in Organizations: The social identity approach . London: Sage.
(2003). The ASPIRe model: Actualizing social and personal identity resources to enhance organizational outcomes. Journal of Occupational and Organizational Psychology , 76 , 83– 113
(1996). Knowledge activation: Accessibility, applicability, and salience. In E. Higgins & A. Kruglanski (Eds.), Social psychology (pp. 133-168). New York: Guilford
(2004). The individual within the group. Personality and Social Psychology Review , 8 , 248– 264
(1994). Dispositional group loyalty and individual action for the benefit of an ingroup: experimental and correlational evidence. Organizational Behavior and Human Decision Processes , 60 , 179– 205
(2002). ”We’re all individuals”: Group norms of individualism and collectivism, levels of identification, and identity threat. European Journal of Social Psychology , 32 , 189– 207
(2004). Employee commitment and motivation: A conceptual analysis and integrative model. Journal of Applied Psychology , 89 , 991– 1007
(1996). Swift trust and temporary groups. In R. M. Kramer & T. R. Tyler (Eds.), Trust in organizations (pp. 166-195). Thousand Oaks, CA: Sage
(1979). The measurement of organizational commitment. Journal of Vocational Behavior , 14 , 224– 247
(2000). When the going gets tough, the tough get going: Social identification and individual effort in intergroup competition. Personality and Social Psychology Bulletin , 26 , 1550– 1559
(2001). Assimilation and differentiation needs as motivational determinants of perceived in-group and out-group homogeneity. Journal of Experimental Social Psychology , 37 , 341– 348
(2003). A social identity approach to communication in organizations. In S. A. Haslam, D. van Knippenberg, M. Platow & N. Ellemers (Eds.), Social identity at work (pp. 81-98). Philadelphia, PA: Psychology Press
(1995). Need for affiliation and group identification. Journal of Social Psychology , 135 , 519– 521
(1999). Wir haben die Tour de France gewonnen! Die Auswirkung des Erfolges von Jan Ullrich auf die Identifikation von Deutschen mit ihrer Nation. Zeitschrift für Sozialpsychologie , 39 , 259– 261
(2002). Attitudinal organizational commitment and job performance: A meta-analysis. Journal of Organizational Behavior , 23 , 257– 266
(2005). Organizational identification: A meta-analysis. Journal of Vocational Behavior , 66 , 358– 384
(2002). Organizational commitment, accountability, and work behavior: A correlational study. Social Behavior and Personality , 30 , 653– 660
(2005). Does perceived threat to organizational status moderate the relation between organizational commitment and work behavior?. International Journal of Management , 22 , 193– 200
(2005). Foci of attachment in organizations: A meta-analytic comparison of the strength and correlates of workgroup versus organizational identification and commitment. Journal of Vocational Behavior , 67 , 490– 510
(1998). Why workers still identify with organizations. Journal of Organizational Behavior , 19 , 217– 233
(1995). Psychological contracts in organizations: Understanding written and unwritten agreements . Newbury Park, CA: Sage
(1996). Changing the deal while keeping the people. Academy of Management Executive , 10 , 50– 61
(1998). Membership has its (epistemic) rewards: Need for closure effects on ingroup bias. Journal of Personality and Social Psychology , 75 , 383– 393
(1987). Perceived intragroup homogeneity in minority-majority contexts. Journal of Personality and Social Psychology , 53 , 703– 711
(1980). Uniqueness . New York: Plenum Press.
(1986). The social identity theory of intergroup behavior. In S. Worchel & W. G. Austin (Eds.), Psychology of intergroup relations (2nd ed., pp. 7-24). Chicago: Nelson-Hall
(2001). Status, legitimacy, and ingroup bias in the context of an organizational merger. Group Processes & Intergroup Relations , 4 , 271– 289
(1978). The role and the person. American Journal of Sociology , 84 , 1– 23
(1987). Rediscovering the social group . Oxford: Blackwell
(2000). Cooperation in groups: Procedural. justice, social identity, and behavioral engagement . Philadelphia: Psychology Press
(2005). Continuity and change in mergers and acquisitions: A social identity case study of a German industrial merger. Journal of Management Studies , 42 , 1549– 1569
(2005). Temporary liaisons: The commitment of ’temps’ towards their agencies. Journal of Management Studies , 42 , 539– 566
(2004a). My job is my castle: Identification in organizational contexts. In C. L. Cooper & I. T. Robertson (Eds.), International Review of Industrial and Organizational Psychology (Vol. 19, pp. 171-203). Chichester: Wiley
(2004b). Commitment und Identifikation mit Organisationen . Göttingen: Hogrefe
(Working under a black cloud: Sustaining organizational identification after a merger. British Journal of Management , 17 , 569– 579
20062004). The winds of change. Multiple identifications in the case of organizational mergers. European Journal of Work and Organizational Psychology , 13 , 121– 138
(2005). Category salience and organisational identification. Journal of Occupational and Organizational Psychology , 78 , 273– 285
(1998). Organizational citizenship behavior of contingent workers in Singapore. Academy of Management Journal , 41 , 692– 703
(2001). Organizational identity after a merger: Sense on continuity as a key to postmerger identification. In: M. A. Hogg & D. J. Terry (Eds.), Social identity processes in organizational contexts (pp. 249-264). Philadelphia: Psychology Press
(2000). Work motivation and performance: a social identity perspective. Applied Psychology , 49 , 357– 371
(2000). The distinctiveness principle. Personality and Social Psychology Review , 4 , 337– 354
(2003). Group goal setting, social identity and self-categorization: Engaging the collective self to enhance group performance and organizational outcomes. In S. A. Haslam, D. van Knippenberg, M. J. Platow & N. Ellemers (Eds.), Social identity at work: Developing theory for organizational practice (pp. 43-60). New York: Taylor and Francis
(1998). Social identity and individual productivity within groups. British Journal of Social Psychology , 37 , 389– 413
(