Skip to main content

Applicant Reactions Are Similar Across Countries

A Refined Replication With Assessment Center Data From the European Union

Published Online:https://doi.org/10.1027/1866-5888/a000142

Abstract. Many organizations receive applications from people from different countries, and this is reflected in the research interest in cross-cultural differences in applicant reactions. The results of this research stream suggest only a minor role of country differences, but should be considered as preliminary in nature for several reasons. In particular, many studies have been conducted with students as hypothetical applicants, and assessment centers (ACs) have largely been neglected so far. Trying to overcome previous shortcomings, we examined applicant reactions to an AC conducted by the European Personnel Selection Office for selecting employees for European Union institutions. Applicants from eight European countries (N = 243) rated the AC on six reaction dimensions: measurement quality, face validity, controllability, absence of stress, good organization, and positive atmosphere. Reassuring for practitioners, results did again not suggest cross-cultural differences.

References

  • Anderson, N., Ahmed, S. & Costa, A. C. (2012). Applicant reactions in Saudi Arabia: Organizational attractiveness and core-self evaluation. International Journal of Selection and Assessment, 20, 197–208. First citation in articleCrossrefGoogle Scholar

  • Anderson, N., Salgado, J. F. & Hülsheger, U. R. (2010). Applicant reactions in selection: Comprehensive meta-analysis into reaction generalization versus situational specificity. International Journal of Selection and Assessment, 18, 291–304. First citation in articleCrossrefGoogle Scholar

  • Ban, C. (2010). Reforming the staffing process in the European Union institutions: Moving the sacred cow out of the road. International Review of Administrative Sciences, 76, 5–24. First citation in articleCrossrefGoogle Scholar

  • Bangerter, A., König, C. J., Blatti, S. & Salvisberg, A. (2009). How widespread is graphology in personnel selection practice? A case study of a job market myth. International Journal of Selection and Assessment, 17, 219–230. First citation in articleCrossrefGoogle Scholar

  • Bertolino, M. & Steiner, D. D. (2007). Fairness reactions to selection methods: An Italian study. International Journal of Selection and Assessment, 15, 197–205. First citation in articleCrossrefGoogle Scholar

  • Field, A. (2009). Discovering statistics using SPSS (3rd ed.). Thousand Oaks, CA: Sage. First citation in articleGoogle Scholar

  • Hausknecht, J. P., Day, D. V. & Thomas, S. C. (2004). Applicant reactions to selection procedures: An updated model and meta-analysis. Personnel Psychology, 57, 639–683. First citation in articleCrossrefGoogle Scholar

  • Hiemstra, A. M. F., Derous, E., Serlie, A. W. & Born, M. P. (2012). Fairness perceptions of video resumes among ethnically diverse applicants. International Journal of Selection and Assessment, 20, 423–433. First citation in articleCrossrefGoogle Scholar

  • Hoang, T. G., Truxillo, D. M., Erdogan, B. & Bauer, T. N. (2012). Cross-cultural examination of applicant reactions to selection methods: United States and Vietnam. International Journal of Selection and Assessment, 20, 209–219. First citation in articleCrossrefGoogle Scholar

  • Kersting, M. (2010). Akzeptanz von Assessment Centern: Was kommt an und worauf kommt es an? [Acceptance of assessment centers: What do people like and what matters?]. Wirtschaftspsychologie, 12, 58–65. First citation in articleGoogle Scholar

  • König, C. J., Klehe, U.-C., Berchtold, M. & Kleinmann, M. (2010). Reasons for being selective when choosing personnel selection procedures. International Journal of Selection and Assessment, 18, 17–27. First citation in articleCrossrefGoogle Scholar

  • König, C. J., Wong, J. & Cen, G. (2012). How much do Chinese applicants fake? International Journal of Selection and Assessment, 20, 247–250. First citation in articleCrossrefGoogle Scholar

  • Koole, S. L. & Lakens, D. (2012). Rewarding replications: A sure and simple way to improve psychological science. Perspectives on Psychological Science, 7, 608–614. First citation in articleCrossrefGoogle Scholar

  • Merkulova, N., Melchers, K. G., Kleinmann, M., Annen, H. & Tresch, T. S. (2014). Effects of individual differences on applicant perceptions of an operational assessment center. International Journal of Selection and Assessment, 22, 355–370. First citation in articleCrossrefGoogle Scholar

  • Nikolaou, I. & Judge, T. A. (2007). Fairness reactions to personnel selection techniques in Greece: The role of core self-evaluations. International Journal of Selection and Assessment, 15, 206–219. First citation in articleCrossrefGoogle Scholar

  • Rolland, F. & Steiner, D. D. (2007). Test-taker reactions to the selection process: Effects of outcome favorability, explanations, and voice on fairness perceptions. Journal of Applied Social Psychology, 37, 2800–2826. First citation in articleCrossrefGoogle Scholar

  • Ryan, A. M., Boyce, A. S., Ghumman, S., Jundt, D., Schmidt, G. & Gibby, R. (2009). Going global: Cultural values and perceptions of selection procedures. Applied Psychology: An International Review, 58, 520–556. First citation in articleCrossrefGoogle Scholar

  • Ryan, A. M., McFarland, L., Baron, H. & Page, R. (1999). An international look at selection practices: Nation and culture as explanations for variability in practice. Personnel Psychology, 52, 359–391. First citation in articleCrossrefGoogle Scholar

  • Salgado, J., Gorriti, M. & Moscoso, S. (2008). The structured behavioural interview and job performance in Spanish public administration: Psychometric properties and fairness reactions. Psychology in Spain, 23, 39–55. First citation in articleGoogle Scholar

  • Snyder, J. & Shahani-Denning, C. (2012). Fairness reactions to personnel selection methods: A look at professionals in Mumbai, India. International Journal of Selection and Assessment, 20, 297–307. First citation in articleCrossrefGoogle Scholar

  • Steiner, D. D. & Gilliland, S. W. (1996). Fairness reactions to personnel selection techniques in France and the United States. Journal of Applied Psychology, 81, 124–141. First citation in articleCrossrefGoogle Scholar