Quality Management of a regional addiction treatment service: EFQM self-assessmentAbstract.Question: How can the EFQM (European Foundation for Quality Management) quality management system be used in a regional ...
EFQM quality management: A single case study in an outpatient treatment centreAim: To determine if the approach of the European Foundation for Quality Management (EFQM) is suitable for improving the level of quality of an outpatient addiction treatment ...