In this article the author introduces the Hotline for Mental Health in Shanghai. According to the experience gained over the past 2 years, most of the 8214 callers were having difficulties in interpersonal relationships, often in relation to lovers and ...
Abstract.Background: Although telephone services continue to play an important role in the delivery of front-line crisis support, published evidence of the standardized assessment of such services does not exist to date. Aims: To describe the development ...
Abstract.Background: It is well known that helping professionals experience functional impairment related to elevated symptoms of psychological distress as a result of frequent empathic engagement with distressed ...
Abstract.Background: In order to respond to crises with appropriate intervention, crisis workers are required to manage their own needs as well as the needs of those they respond to. Aims: A systematic review of ...
Abstract.Background: Empathic engagement with distressed others can lead to elevated symptoms of psychological distress and functional impairment, which preclude helping professionals' delivery of optimal patient ...