Skip to main content
Published Online:https://doi.org/10.1026/0932-4089/a000054

Die vorliegende Untersuchung geht der Fragestellung nach, welche Bedeutung geteiltes und ungeteiltes Objektwissen für die Produktivität, Ideengenerierung und -umsetzung sowie das Team Commitment in teilautonomen Arbeitsgruppen hat. Es wurden 42 teilautonome Arbeitsgruppen zu drei Messzeitpunkten untersucht. Die Datenerhebung umfasste Selbsteinschätzungen, Beobachtungsdaten und objektive Kennzahlen. Die Ergebnisse zeigen, dass teilautonome Arbeitsgruppen von geteiltem Objektwissen hinsichtlich der Produktivität profitieren. Für das Team Commitment hingegen erweist sich das ungeteilte Objektwissen als positiv. Geteiltes und ungeteiltes Objektwissen scheinen für das Generieren und Umsetzen von Ideen keine Bedeutung zu haben. Praktische Implikationen werden diskutiert.


Knowledge organization in self-directed work groups: The importance of shared and unshared object-level knowledge for performance, innovation, and team commitment

The present study pursues the question of how important shared and unshared object-level knowledge are for the productivity, the idea generation and implementation, as well as the team commitment in self-directed work groups. Forty-two self-directed work groups were surveyed at three measurement points. The surveys contained self-evaluation, observation data, and objective figures. The results show that with respect to productivity self-directed work groups profit from shared object-level knowledge. For team commitment, on the other hand, unshared object-level knowledge proves to be positive. Neither shared nor unshared object-level knowledge have any effects on idea generation and implementation. Practical implications are discussed.

Literatur

  • Akgün, A. E. , Byrne, J. , Keskin, H. , Lynn, G. S. , Imamoglu, S. Z. (2005). Knowledge networks in new product development projects: A transactive memory perspective. Information & Management, 42, 1105 – 1120. CrossrefGoogle Scholar

  • Alioth, A. (1980). Entwicklung und Einführung alternativer Arbeitsformen. Bern: Huber. Google Scholar

  • Allen, N. J. , Meyer, J. P. (1990). The measurement and antecedents of affective, continuance and normative commitment to the organization. Journal of Occupational Psychology, 63, 1 – 18. CrossrefGoogle Scholar

  • Amelang, M. , Bartussek, D. (2001). Differentielle Psychologie und Persönlichkeitsforschung (5., aktualisierte und erweiterte Auflage). Stuttgart: W. Kohlhammer. Google Scholar

  • Anderson, N. , De Dreu, C. K. W. , Nijstad, B. A. (2004). The routinization of innovation research: A constructively critical review of the state-of-the-science. Journal of Organizational Behavior, 25, 147 – 173. CrossrefGoogle Scholar

  • Antoni, C. H. , Bungard, W. (2004). Arbeitsgruppen. In H. Schuler (Hrsg.), Organisationspsychologie –Gruppe und Organisation (Enzyklopädie der Psychologie, Serie Wirtschafts-, Organisations- und Arbeitspsychologie, Bd. 4, S. 129 – 191). Göttingen: Hogrefe. Google Scholar

  • Austin, J. R. (2003). Transactive memory in organizational groups. The effects of content, consensus, specialization, and accuracy on group performance. Journal of Applied Psychology, 88, 866 – 878. CrossrefGoogle Scholar

  • Banks, A. P. , Millward, L. J. (2007). Differentiating knowledge in teams: The effect of shared declarative and procedural knowledge on team performance. Group Dynamics: Theory, Research, and Practice, 11, 95 – 106. CrossrefGoogle Scholar

  • Brauner, E. (2002). Transactive knowledge systems in groups and organizations. Habilitationsschrift, Humboldt-Universität zu Berlin. Google Scholar

  • Brauner, E. (2003). Informationsverarbeitung in Gruppen. Transaktive Wissenssysteme. In A. Thomas & S. Stumpf (Hrsg.), Teamarbeit und Teamentwicklung (S. 57 – 83). Göttingen: Verlag für Angewandte Psychologie. Google Scholar

  • Brauner, E. , Robertson, R. R. (2009). Responsibility and transactive memory in a finance and planning department. Wirtschaftspsychologie, 2, 5 – 15. Google Scholar

  • Brauner, E. , Robertson, R. R. , Baker McGrath, C. , Jochmann, M. , Sommer, D. (in Vorb.). QTracks: A new assessment tool for measuring transactive memory in groups and organizations. Unpublished manuscript, Brooklyn College at New York. Google Scholar

  • Busch, M. W. (2007a). Cross-Training in der Fertigung. Schritte zu mehr interpositioneller Kompetenz. Personalführung, 40 (6), 84 – 91. Google Scholar

  • Busch, M. W. (2007b). Multiskilling im Fertigungsbereich. Mehrfachqualifizierung von Mitarbeitern in der Automobilwirtschaft. Zeitschrift für die gesamte Wertschöpfungskette Automobilwirtschaft, 10 (4), 68 – 74. Google Scholar

  • Busch, M. W. (2008). Kompetenzsteuerung in Arbeits- und Innovationsteams. Wiesbaden: Gabler. Google Scholar

  • Cohen, J. A. (1960). Coefficient of agreement for nominal scales. Educational and Psychological Measurement, 20, 37 – 46. CrossrefGoogle Scholar

  • Dick, R. van (2004). Commitment und Identifikation mit Organisationen. Praxis der Personalpsychologie (Band 5). Göttingen: Hogrefe. Google Scholar

  • Drucker, P. F. (1993). The post capitalist society. Oxford: Butterworth-Heinemann. Google Scholar

  • Ellwart, T. , Konradt, U. (2007). Wissensverteilung und Wissenskoordination in Gruppen. Überprüfung deutschsprachiger Skalen unter computergestützter Gruppenarbeit. Zeitschrift für Arbeits- und Organisationspsychologie, 51, 128 – 135. LinkGoogle Scholar

  • Frieling, E. , Freiboth, M. , Henniges, D. , Saager, C. (1997). Effects of team work on the working conditions of short cycled track work: A case study from the European automobile industry. International Journal of Industrial Ergonomics, 20, 371 – 388. CrossrefGoogle Scholar

  • Hauschildt, J. , Salomo, S. (2007). Innovationsmanagement (4. Auflage). München: Vahlen. Google Scholar

  • Hinsz, V. B. , Tindale, R. S. , Vollrath, D. A. (1997). The emerging conceptualization of groups as information processors. Psychological Bulletin, 121, 43 – 64. CrossrefGoogle Scholar

  • Hollingshead, A. B. (2001). Cognitive interdependence and convergent expectations in transactive memory. Journal of Personality and Social Psychology, 81, 1080 – 1089. CrossrefGoogle Scholar

  • Hülsheger, U. R. , Anderson, N. , Salgado, J. F. (2009). Team-level predictors of innovation at work: A comprehensive meta-analysis spanning three decades of research. Journal of Applied Psychology, 94, 1128 – 1145. CrossrefGoogle Scholar

  • Jackson, M. , Moreland, R. L. (2009). Transactive memory in the classroom. Small Group Research, 40, 508 – 534. CrossrefGoogle Scholar

  • Jochmann, M. , Sommer, D. , Brauner, E. (2002, September). TAMI–Ein Fragebogen zur Erfassung von Transactive Memory in Gruppen. Vortrag beim 43. Kongress der Deutschen Gesellschaft für Psychologie, Berlin. Google Scholar

  • Kauffeld, S. (2006a). Kompetenzen messen, bewerten, entwickeln. Ein prozessanalytischer Ansatz für Gruppen. Stuttgart: Schäffer-Poeschel. Google Scholar

  • Kauffeld, S. (2006b). Self-directed work groups and team competence. Journal of Occupational and Organizational Psychology, 79, 1 – 21. CrossrefGoogle Scholar

  • Kauffeld, S. , Jonas, E. , Grote, S. , Frey, D. , Frieling, E. (2004). Innovationsklima–Konstruktion und erste psychometrische Überprüfung eines Messinstrumentes. Diagnostica, 50, 153 – 164. LinkGoogle Scholar

  • Kauffeld, S. , Meyers, R. (2009). Complaint and solution-oriented circles. Interaction patterns in work group discussions. European Journal of Work and Organizational Psychology, 18, 267 – 294. CrossrefGoogle Scholar

  • Kerschreiter, R. , Mojzisch, A. , Schulz-Hardt, S. , Brodbeck, F. C. , Frey, D. (2003). Informationsaustausch bei Entscheidungsprozessen in Gruppen: Theorie, Empirie und Implikationen für die Praxis. In A. Thomas & S. Stumpf (Hrsg.), Teamarbeit und Teamentwicklung (S. 85 – 117). Göttingen: Verlag für Angewandte Psychologie. Google Scholar

  • Lewis, K. (2003). Measuring transactive memory systems in the field: Scale development and validation. Journal of Applied Psychology, 88, 587 – 604. CrossrefGoogle Scholar

  • Lewis, K. (2004). Knowledge and performance in knowledge-worker teams. A longitudinal study of transactive memory systems. Management Science, 50, 1519 – 1533. CrossrefGoogle Scholar

  • Liang, D. W. , Moreland, R. , Argote, L. (1995). Group versus individual training and group performance. The mediating role of transactive memory. Personality and Social Psychology Bulletin, 21, 384 – 393. CrossrefGoogle Scholar

  • Liebowitz, J. (2002). Facilitating innovation through knowledge sharing: A look at the US Naval Surface Warfare Center-Carderock division. Journal of Computer Information Systems, 42 (5), 1 – 6. Google Scholar

  • Lin, H.-F. (2007). Knowledge sharing and firm innovation capability: An empirical study. International Journal of Manpower, 28, 315 – 332. CrossrefGoogle Scholar

  • Lundvall, B.-A. , Nielsen, P. (2007). Knowledge management and innovation performance. International Journal of Manpower, 28, 207 – 223. CrossrefGoogle Scholar

  • Maier, G. W. , Woschee, R.-M. (2002). Die affektive Bindung an das Unternehmen. Psychometrische Überprüfung des Organizational Commitment Questionnaire (OCQ) von Porter und Smith (1970). Zeitschrift für Arbeits- und Organisationspsychologie, 46, 126 – 136. LinkGoogle Scholar

  • Mathieu, J. E. , Heffner, T. S. , Goodwin, G. F. , Cannon-Bowers, J. A. , Salas, E. (2005). Scaling the quality of teammates’ mental models: Equifinality and normative comparisons. Journal of Organizational Behavior, 26, 37 – 56. CrossrefGoogle Scholar

  • Meyer, J. P. , Stanley, D. J. , Herscovitch, L. , Topolnytsky, L. (2002). Affective, continuance and normative commitment to the organization: A meta-analysis of antecedents, correlates and consequences. Journal of Vocational Behavior, 61, 20 – 52. CrossrefGoogle Scholar

  • Michinov, N. , Michinov, E. (2009). Investigating the relationship between transactive memory and performance in collaborative learning. Learning and Instruction, 19, 43 – 54. CrossrefGoogle Scholar

  • Neininger, A. , Lehmann-Willenbrock, N. , Kauffeld, S. , Henschel, A. (2010). Effects of organizational and team commitment–A longitudinal study. Journal of Vocational Behavior, 76, 567 – 579. CrossrefGoogle Scholar

  • Olkkonen, M.-E. , Lipponen, J. (2006). Relationships between organizational justice, identification with organization and work unit, and group-related outcomes. Organizational Behavior and Human Decision Processes, 100, 202 – 215. CrossrefGoogle Scholar

  • Pearce, C. L. , Herbik, P. A. (2004). Citizenship behavior at the team level of analysis: The effects of team leadership, team commitment, perceived team support, and team size. Journal of Social Psychology, 144, 293 – 310. CrossrefGoogle Scholar

  • Peltokorpi, V. , Manka, M.-L. (2008). Antecedents and the performance outcome of transactive memory in daycare work groups. European Psychologist, 13, 103 – 113. LinkGoogle Scholar

  • Podsakoff, P. M. , MacKenzie, S. B. , Lee, J.-Y. , Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88, 879 – 903. CrossrefGoogle Scholar

  • Porter, L. W. , Smith, F. J. (1970). The etiology of organizational commitment. Unpublished manuscript, University of California at Irvine. Google Scholar

  • Rau, D. (2005). The influence of relationship conflict and trust on the transactive memory. Performance relation in top management teams. Small Group Research, 36, 746 – 771. CrossrefGoogle Scholar

  • Reichers, A. E. (1985). A review and reconceptualization of organizational commitment. Academy of Management Review, 10, 465 – 476. CrossrefGoogle Scholar

  • Robertson, R. R. (2008). Predicting transactive memory and investigating the role of transactive memory in an organizational context. Dissertation, City University New York. Google Scholar

  • Tett, R. P. , Meyer, J. P. (1993). Job satisfaction, organizational commitment, turnover intention, and turnover: Path analysis based on meta-analytical findings. Personnel Psychology, 46, 259 – 293. CrossrefGoogle Scholar

  • Todorova, G. , Argote, L. , Reagans, R. (2008). Working alone or together? Individual motivation, group identification and the development of TMS. Best Paper Proceedings of the Academy of Management. Google Scholar

  • Trist, E. L. (1990). Sozio-technische Systeme: Ursprünge und Konzepte. Organisationsentwicklung, 8, 10 – 26. Google Scholar

  • Ulich, E. (2005). Arbeitspsychologie (6., überarbeitete und erweiterte Auflage). Stuttgart: Schäffer-Poeschel. Google Scholar

  • Urban, D. , Mayerl, J. (2008). Regressionsanalyse: Theorie, Technik und Anwendung (3., überarbeitete und erweiterte Auflage). Wiesbaden: VS Verlag für Sozialwissenschaften. Google Scholar

  • Wegner, D. M. (1986). Transactive memory. A contemporary analysis of the group mind. In B. Mullen & G. R. Goethals (Eds.), Theories of group behavior (pp. 185 – 208). New York: Springer-Verlag. Google Scholar

  • West, M. A. , Wallace, M. (1991). Innovation in health care teams. European Journal of Social Psychology, 21, 303 – 315. CrossrefGoogle Scholar

  • Wilke, H. , Wit, A. (2002). Gruppenleistung. In W. Stroebe, K. Jonas , M. Hewstone (Hrsg.), Sozialpsychologie. Eine Einführung (4., aktualisierte Auflage, S. 497 – 535). Berlin: Springer. CrossrefGoogle Scholar

  • Williams, K. Y. , O’Reilly, C. A. , III. (1998). Demography and diversity in organizations. A review of 40 years of research. Research in Organizational Behavior, 20, 77 – 140. Google Scholar

  • Wittenbaum, G. M. , Vaughan, S. I. , Stasser, G. (1998). Coordination in task-performing groups. In R. S. Tindale, J. E. Edwards , L. Heath, E. J. Posavac , F. B. Bryant, E. Henderson-King , Y. Suarez-Balcazar & J. Myers (Eds.), Theory and research on small groups (Vol. 4, pp. 177 – 204). New York: Plenum Press. Google Scholar

  • Zaccaro, S. J. , Dobbins, G. H. (1989). Contrasting group and organizational commitment. Evidence for differences among multilevel attachments. Journal of Organizational Behavior, 10, 267 – 273. CrossrefGoogle Scholar