Skip to main content
Original Articles and Reviews

Daily Fluctuations in Work Engagement

An Overview and Current Directions

Published Online:https://doi.org/10.1027/1016-9040/a000160

This article presents an overview of the literature on daily fluctuations in work engagement. Daily work engagement is a state of vigor, dedication, and absorption that is predictive of important organizational outcomes, including job performance. After briefly discussing enduring work engagement, the advantages of diary research are discussed, as well as the concept and measurement of daily work engagement. The research evidence shows that fluctuations in work engagement are a function of the changes in daily job and personal resources. Particularly on the days that employees have access to many resources, they are able to cope well with their daily job demands (e.g., work pressure, negative events), and likely interpret these demands as challenges. Furthermore, the literature review shows that on the days employees have sufficient levels of job control, they proactively try to optimize their work environment in order to stay engaged. This proactive behavior is called job crafting and predicts momentary and daily work engagement. An important additional finding is that daily engagement has a reciprocal relationship with daily recovery. On the days employees recover well, they feel more engaged; and engagement during the day is predictive of subsequent recovery. Finding the daily balance between engagement while at work and detachment while at home seems the key to enduring work engagement.

References

  • Albrecht, S. L. (Ed.). (2010). Handbook of employee engagement: Perspectives, issues, research and practice. Cheltenham, UK: Edward Elgar. First citation in articleCrossrefGoogle Scholar

  • Bakker, A. B. (2011). An evidence-based model of work engagement. Current Directions in Psychological Science, 20, 265–269. First citation in articleCrossrefGoogle Scholar

  • Bakker, A. B. , Bal, P. M. (2010). Weekly work engagement and performance: A study among starting teachers. Journal of Occupational and Organizational Psychology, 83, 189–206. First citation in articleCrossrefGoogle Scholar

  • Bakker, A. B. , Demerouti, E. (2007). The Job Demands-Resources model: State of the art. Journal of Managerial Psychology, 22, 309–328. First citation in articleCrossrefGoogle Scholar

  • Bakker, A. B. , Demerouti, E. (2008). Towards a model of work engagement. Career Development International, 13, 209–223. First citation in articleCrossrefGoogle Scholar

  • Bakker, A. B. , Demerouti, E. (2014). Job demands-resources theory. In Cooper, C. , Chen, P. (Eds.), Wellbeing: A complete reference guide (pp. 37–64). Chichester, UK: Wiley-Blackwell. First citation in articleCrossrefGoogle Scholar

  • Bakker, A. B. , Hakanen, J. J. , Demerouti, E. , Xanthopoulou, D. (2007). Job resources boost work engagement, particularly when job demands are high. Journal of Educational Psychology, 99, 274–284. First citation in articleCrossrefGoogle Scholar

  • Bakker, A. B. , Oerlemans, W. (2011). Subjective well-being in organizations. In Cameron, K. S. , Spreitzer, G. M. (Eds.), The Oxford handbook of positive organizational scholarship (pp. 178–189). New York, NY: Oxford University Press. First citation in articleCrossrefGoogle Scholar

  • Bakker, A. B. , Oerlemans, W. , Sman, D. (2012). Job crafting and momentary work engagement. Manuscript in preparation. First citation in articleGoogle Scholar

  • Bakker, A. B. , Petrou, P. , Tsaousis, I. (2012). Inequity in work and intimate relationships: A Spillover-Crossover model. Anxiety, Stress, and Coping, 25, 491–506. First citation in articleCrossrefGoogle Scholar

  • Bakker, A. B. , Schaufeli, W. B. , Leiter, M. P. , Taris, T. W. (2008). Work engagement: An emerging concept in occupational health psychology. Work & Stress, 22, 187–200. First citation in articleCrossrefGoogle Scholar

  • Bakker, A. B. , Shimazu, A. , Demerouti, E. , Shimada, K. , Kawakami, N. (2011). Crossover of work engagement among Japanese couples: Perspective taking by both partners. Journal of Occupational Health Psychology, 16, 112–125. First citation in articleCrossrefGoogle Scholar

  • Bakker, A. B. , Tims, M. , Derks, D. (2012). Proactive personality and job performance: The role of job crafting and work engagement. Human Relations, 65, 1359–1378. First citation in articleCrossrefGoogle Scholar

  • Bakker, A. B. , Xanthopoulou, D. (2009). The crossover of daily work engagement: Test of an actor-partner interdependence model. Journal of Applied Psychology, 94, 1562–1571. First citation in articleCrossrefGoogle Scholar

  • Bass, B. M. (1999). Two decades of research and development in transformational leadership. European Journal of Work and Organizational Psychology, 8, 9–32. First citation in articleCrossrefGoogle Scholar

  • Baumeister, R. F. , Leary, M. R. (1995). The need to belong: Desire for interpersonal attachments as a fundamental human motivation. Psychological Bulletin, 117, 497–529. First citation in articleCrossrefGoogle Scholar

  • Beal, D. J. , Weiss, H. M. , Barros, E. , MacDermid, S. M. (2005). An episodic process model of affective influences on performance. Journal of Applied Psychology, 90, 1054–1068. First citation in articleCrossrefGoogle Scholar

  • Bledow, R. , Schmitt, A. , Frese, M. , Kühnel, J. (2011). The affective shift model of work engagement. Journal of Applied Psychology, 96, 1246–1257. First citation in articleCrossrefGoogle Scholar

  • Bolger, N. , Davis, A. , Rafaeli, E. (2003). Diary methods: Capturing life as it is lived. Annual Review of Psychology, 54, 579–616. First citation in articleCrossrefGoogle Scholar

  • Breevaart, K. , Bakker, A. B. , Demerouti, E. , Hetland, J. (2012). The measurement of state work engagement: A multilevel factor analytic study. European Journal of Psychological Assessment, 28, 305–312. First citation in articleLinkGoogle Scholar

  • Breevaart, K. , Bakker, A. B. , Hetland, J. , Demerouti, E. (2012). Transformational leadership and follower work engagement: A diary study on the process. Internal report, Department of Work and Organizational Psychology, Erasmus University Rotterdam, The Netherlands. First citation in articleGoogle Scholar

  • Christian, M. S. , Garza, A. S. , Slaughter, J. E. (2011). Work engagement: A quantitative review and test of its relations with task and contextual performance. Personnel Psychology, 64, 89–136. First citation in articleCrossrefGoogle Scholar

  • Culbertson, S. S. , Mills, M. J. , Fullagar, C. J. (2012). Work engagement and work-family facilitation: Making homes happier through positive affective spillover. Human Relations, 65, 1151–1173. First citation in articleCrossrefGoogle Scholar

  • Daniels, K. (2006). Rethinking job characteristics in work stress research. Human Relations, 59, 267–290. First citation in articleCrossrefGoogle Scholar

  • Demerouti, E. (2014). Design your own job through job crafting. European Psychologist. Advance online publication. doi: 10.1027/1016-9040/a000188. First citation in articleGoogle Scholar

  • Demerouti, E. , Bakker, A. B. , Nachreiner, F. , Schaufeli, W. B. (2001). The Job Demands-Resources model of burnout. Journal of Applied Psychology, 86, 499–512. First citation in articleCrossrefGoogle Scholar

  • Fay, D. , Sonnentag, S. (2010). A look back to move ahead: New directions for research on proactive performance and other discretionary work behaviors. Applied Psychology: An International Review, 59, 1–20. First citation in articleCrossrefGoogle Scholar

  • Hakanen, J. J. , Perhoniemi, R. , Toppinen-Tanner, S. (2008). Positive gain spirals at work: From job resources to work engagement, personal initiative and work-unit innovativeness. Journal of Vocational Behavior, 73, 78–91. First citation in articleCrossrefGoogle Scholar

  • Hallberg, U. E. , Schaufeli, W. B. (2006). “Same same” but different? Can work engagement be discriminated from job involvement and organisational commitment? The European Psychologist, 11, 119–127. First citation in articleLinkGoogle Scholar

  • Hatfield, E. , Cacioppo, J. T. , Rapson, R. L. (1994). Emotional contagion. New York, NY: Cambridge University Press. First citation in articleGoogle Scholar

  • Kahneman, D. , Krueger, A. B. , Schkade, D. A. , Schwarz, N. , Stone, A. A. (2004). A survey method for characterizing daily life experience: The day reconstruction method. Science, 6, 1776–1780. First citation in articleCrossrefGoogle Scholar

  • Kühnel, J. , Sonnentag, S. , Bledow, R. (2012). Resources and time pressure as day-level antecedents of work engagement. Journal of Occupational and Organizational Psychology, 85, 181–198. First citation in articleCrossrefGoogle Scholar

  • Kuntsche, E. , Labhart, F. (2013). Using personal cell phones for ecological momentary assessment: An overview of current developments. European Psychologist, 18, 3–11. doi: 10.1027/1016-9040/a000127. First citation in articleLinkGoogle Scholar

  • Lepine, J. A. , Podsakof, N. P. , LePine, M. A. (2005). A meta-analytic test of the challenge stressor-hindrance stressor framework: An explanation for inconsistent relationships among stressor and performance. Academy of Management Journal, 48, 764–775. First citation in articleCrossrefGoogle Scholar

  • Macey, W. H. , Schneider, B. , Barbera, K. , Young, S. A. (2009). Employee engagement: Tools for analysis, practice, and competitive advantage. London, UK: Blackwell. First citation in articleCrossrefGoogle Scholar

  • Ohly, S. , Sonnentag, S. , Niessen, C. , Zapf, D. (2010). Diary studies in organizational research: An introduction and some practical recommendations. Journal of Personnel Psychology, 9, 79–93. First citation in articleLinkGoogle Scholar

  • Parker, S. K. , Ohly, S. (2008). Designing motivating jobs. In Kanfer, R. , Chen, G. , Pritchard, R. D. (Eds.), Work motivation: Past, present, and future (pp. 233–384). New York, NY: Routledge. First citation in articleGoogle Scholar

  • Petrou, P. , Demerouti, E. , Peeters, M. C. W. , Schaufeli, W. B. , Hetland, J. (2012). Crafting a job on a daily basis: Contextual correlates and the link to work engagement. Journal of Organizational Behavior, 33, 1120–1141. First citation in articleCrossrefGoogle Scholar

  • Reis, H. T. , Gable, S. L. (2000). Event-sampling and other methods for studying everyday experience. In Reis, T. H. , Judd, M. C. (Eds.), Handbook of research methods in social and personality psychology (pp. 190–222). New York, NY: Cambridge University Press. First citation in articleGoogle Scholar

  • Rothbard, N. P. , Patil, S. V. (2010). Being there: Work engagement and positive organizational scholarship. In Spreitzer, G. , Cameron, K. (Eds.), The Oxford handbook of positive organizational scholarship (pp. 56–69). Oxford, UK: Oxford University Press. First citation in articleGoogle Scholar

  • Schaufeli, W. B. , Bakker, A. B. , Salanova, M. (2006). The measurement of work engagement with a short questionnaire: A cross-national study. Educational and Psychological Measurement, 66, 701–716. First citation in articleCrossrefGoogle Scholar

  • Schaufeli, W. B. , Salanova, M. , González-Romá, V. , Bakker, A. B. (2002). The measurement of engagement and burnout: A two sample confirmatory factor analytic approach. Journal of Happiness Studies, 3, 71–92. First citation in articleCrossrefGoogle Scholar

  • Simbula, S. (2010). Daily fluctuations in teachers’ well-being: A diary study using the Job Demands-Resources model. Anxiety, Stress & Coping: An International Journal, 23, 563–584. First citation in articleCrossrefGoogle Scholar

  • Sonnentag, S. (2003). Recovery, work engagement, and proactive behavior: A new look at the interface between nonwork and work. Journal of Applied Psychology, 88, 518–528. First citation in articleCrossrefGoogle Scholar

  • Sonnentag, S. (2011). Research on work engagement is well and alive. European Journal of Work and Organizational Psychology, 20, 29–38. First citation in articleCrossrefGoogle Scholar

  • Sonnentag, S. , Dormann, C. , Demerouti, E. (2010). Not all days are created equal: The concept of state work engagement. In Bakker, A. B. , Leiter, M. P. (Eds.), Work engagement: A handbook of essential theory and research (pp. 25–38). New York, NY: Psychology Press. First citation in articleGoogle Scholar

  • Sonnentag, S. , Mojza, E. J. , Binnewies, C. , Scholl, A. (2008). Being engaged at work and detached at home: A week-level study on work engagement, psychological detachment, and affect. Work & Stress, 22, 257–276. First citation in articleCrossrefGoogle Scholar

  • Sonnentag, S. , Mojza, E. J. , Demerouti, E. , Bakker, A. B. (2012). Reciprocal relations between recovery and work engagement: The moderating role of job stressors. Journal of Applied Psychology, 97, 842–853. First citation in articleCrossrefGoogle Scholar

  • Ten Brummelhuis, L. L. , Bakker, A. B. (2012). Staying engaged during the week: The effect of off-job activities on next day work engagement. Journal of Occupational Health Psychology, 17, 445–455. First citation in articleCrossrefGoogle Scholar

  • Ten Brummelhuis, L. L. , Bakker, A. B. , Hetland, J. , Keulemans, L. (2012). Do new ways of working foster work engagement? Psicothema, 24, 113–120. First citation in articleGoogle Scholar

  • Tims, M. , Bakker, A. B. , Derks, D. (2012). Development and validation of the job crafting scale. Journal of Vocational Behavior, 80, 173–186. First citation in articleCrossrefGoogle Scholar

  • Tims, M. , Bakker, A. B. , Xanthopoulou, D. (2011). Do transformational leaders enhance their followers’ daily work engagement? The Leadership Quarterly, 22, 121–131. First citation in articleCrossrefGoogle Scholar

  • Watson, D. , Clark, L. A. , Tellegen, A. (1988). Development and validation of brief measures of Positive and Negative affect: The PANAS Scales. Journal of Personality and Social Psychology, 54, 1063–1070. First citation in articleCrossrefGoogle Scholar

  • Wrzesniewski, A. , Dutton, J. E. (2001). Crafting a job: Revisioning employees as active crafters of their work. Academy of Management Review, 26, 179–201. First citation in articleCrossrefGoogle Scholar

  • Xanthopoulou, D. , Bakker, A. B. (2012). State work engagement: The significance of within-person fluctuations. In Bakker, A. B. , Daniels, K. (Eds.), A day in the life of a happy worker. Hove, UK: Psychology Press. First citation in articleGoogle Scholar

  • Xanthopoulou, D. , Bakker, A. B. , Demerouti, E. , Schaufeli, W. B. (2009a). Reciprocal relationships between job resources, personal resources, and work engagement. Journal of Vocational Behavior, 74, 235–244. First citation in articleCrossrefGoogle Scholar

  • Xanthopoulou, D. , Bakker, A. B. , Demerouti, E. , Schaufeli, W. B. (2009b). Work engagement and financial returns: A diary study on the role of job and personal resources. Journal of Occupational and Organizational Psychology, 82, 183–200. First citation in articleCrossrefGoogle Scholar

  • Xanthopoulou, D. , Bakker, A. B. , Demerouti, E. , Schaufeli, W. B. (2012). A diary study on the happy worker: How job resources relate to positive emotions and personal resources. European Journal of Work & Organizational Psychology, 21, 489–517. First citation in articleCrossrefGoogle Scholar

  • Xanthopoulou, D. , Bakker, A. B. , Heuven, E. , Demerouti, E. , Schaufeli, W. B. (2008). Working in the sky: A diary study on work engagement among flight attendants. Journal of Occupational Health Psychology, 13, 345–356. First citation in articleCrossrefGoogle Scholar

  • Zuckerman, M. (1983). The distinction between trait and state scales is not arbitrary: Comment on Allen and Potkay’s “On the arbitrary distinction between traits and states”. Journal of Personality and Social Psychology, 44, 1083–1086. First citation in articleCrossrefGoogle Scholar