Abstract
Abstract. The Instrument for Stress-Oriented Task Analysis (ISTA, Instrument zur stressbezogenen Taetigkeitsanalyse) is a German, action–theory-based instrument to measure stressors and resources in the workplace. In order to examine the psychometric properties of the ISTA variables, we conducted a meta-analysis using the job demands–resources (JD-R) model for construct validation of the instrument. The meta-analysis consisted of a maximum of 58 independent data sets in 51 studies, of which 26 have been published. Based on 565 individual means and standard deviations, 506 reliabilities, and 4,730 correlation coefficients, meta-analytical information was computed. Overall, the instrument showed good psychometric properties: The scale means were close to the theoretical mean of the scales and reliabilities were acceptable to good. The validation hypotheses were examined by analyzing the correlations of ISTA variables (stressors and resources) with psychological strain and well-being. Our hypotheses were largely supported by the data: Stressors were positively related to strain and mostly negatively related to well-being, while resources were mostly positively related to well-being and partly negatively related to strain. Moderation analyses revealed that the two versions of the ISTA, the publication status, the proportion of women, and the industrial sector of the samples had little systematic impact on the means and reliabilities of most ISTA scales as well as on correlations between ISTA scales and of ISTA scales with scales measuring psychological strain and well-being.
Zusammenfassung. Das Instrument zur stressbezogenen Tätigkeitsanalyse ISTA ist ein handlungstheoretisch fundiertes Instrument zur Erfassung von Stressoren und Ressourcen am Arbeitsplatz. Zur Bestimmung der psychometrischen Eigenschaften der ISTA-Skalen wurde eine Meta-Analyse durchgeführt. Die Meta-Analyse beinhaltete Stichproben von 58 Studien, von denen 26 publiziert waren, mit einer Gesamtstichprobe von N = 12232 Personen. Auf Basis von 565 beobachteten Mittelwerten und Standardabweichungen, 506 Reliabilitätskoeffizienten und 4730 Korrelationskoeffizienten wurden die meta-analytischen Berechnungen durchgeführt. Für die Konstruktvalidierung des Instruments wurde das Job Demands-Resources-Modell verwendet, um die theoretischen Beziehungen zwischen ISTA-Variablen (Stressoren und Ressourcen) mit psychischen Beeinträchtigungen und Wohlbefinden zu untersuchen. Insgesamt zeigte das Instrument gute psychometrische Eigenschaften: Alle Mittelwerte lagen nah am theoretischen Mittel der Skala und die Reliabilitäten der Skalen war akzeptabel bis gut. Die Konstruktvalidierungshypothesen konnten im Wesentlichen durch die Daten gestützt werden: Stressoren korrelierten positiv mit psychischen Beeinträchtigungen und negativ mit Wohlbefinden, während Ressourcen negativ mit psychischen Beeinträchtigungen und positiv mit Wohlbefinden zusammenhingen. Moderatoranalysen zeigten zudem, dass bei den meisten Skalen nur ein geringer systematischer Einfluss der Version des ISTA, des Publikationsstatus, des Anteils an Frauen oder der Branche auf Mittelwerte und Reliabilitäten der ISTA-Skalen sowie auf Korrelationen zwischen den ISTA-Skalen und Korrelationen der ISTA-Skalen mit Skalen zu psychischen Beeinträchtigungen und Wohlbefinden besteht.
Literatur
1994). Fluktuation und Berufsverläufe bei Computerfachleuten [Turnover and career paths of computer specialists]. Zeitschrift für Arbeits- und Organisationspsychologie, 38, 152 – 163.
(2007). The Job Demands–Resources model: State of the art. Journal of Managerial Psychology, 22, 309 – 328.
(2012). Arbeitspsychologie [
(Work psychology ]. Göttingen: Hogrefe.1975). Arbeitszufriedenheit [
(Job Satisfaction ]. Bern, Switzerland: Huber.1998).
(Managerial stress and burnout . In A. Büssing (Ed.), Managerial stress and burnout. A collaborative Study (CISMS). München, Germany: Institut für Psychologie, Universität München.1992). Die Messung von Burnout. Untersuchung einer deutschen Fassung des Maslach Burnout Inventory (MBI-D) [The measurement of Burnout. The study of a German version of the Maslach Burnout Inventory (MBI-D)]. Diagnostica, 38, 328 – 353.
(1975). Job demands and worker health. Washington, DC: National Institute for Occupational Safety and Health (NIOSH).
(2012). Instrument zur stressbezogenen Tätigkeitsanalyse bei Freelancern auf Basis des ISTA von Semmer, Zapf und Dunckel [The instrument for stress-oriented task analysis for freelancers based on the ISTA by Semmer, Zapf and Dunkel]. Zeitschrift für Arbeits- und Organisationspsychologie, 56, 123 – 142.
(1951). Coefficient alpha and the internal structure of tests. Psychometrika, 16, 297 – 334.
(1998). Job characteristics and employee well-being: A test of Warr’s Vitamin Model in health care workers using structural equation modelling. Journal of Organizational Behavior, 19, 387 – 407.
(2001). The job demands-resources model of burnout. Journal of Applied Psychology, 86, 499 – 512.
(2017). Demographic change and job satisfaction in service industries – the role of age and gender on the effects of customer-related social stressors on affective well-being. Journal of Service Management Research, 1, 57 – 67.
(1985). Mehrfachbelastungen am Arbeitsplatz und psychosoziale Gesundheit [
(Multiple stresses at the workplace and psycho-social well-being ]. Frankfurt, Germany: Peter Lang.2014). From alpha to omega: A practical solution to the pervasive problem of internal consistency estimation. British Journal of Psychology, 105, 399 – 412.
(2008). Workplace observation of work stressors, catecholamines and musculoskeletal pain among male employees. Scandinavian Journal of Work, Environment & Health, 35, 337 – 344.
(2012). Publication bias in psychological science: Prevalence, methods for identifying and controlling, and implications for the use of meta-analyses. Psychological Methods, 17, 120 – 128.
(1985). Stress at work and psychosomatic complaints: A causal interpretation. Journal of Applied Psychology, 70, 314 – 328.
(1991).
(Stressfolgen in Abhängigkeit von Moderatorvariablen: Der Einfluß von Kontrolle und Sozialer Unterstützung [Consequences of stress in dependency of moderators: The influence of control and social support ]. In S. GreiE. BamberN. Semmer (Eds.), Psychischer Stress am Arbeitsplatz (pp. 135 – 153). Göttingen, Germany: Hogrefe.1988).
(: Methodological issues in the study of work stress: Objective vs. subjective measurement of work stress and the question of longitudinal studies . In C. L. CoopeR. Payne (Eds.), Causes, coping, and consequences of stress at work (pp. 375 – 411). Chichester, UK: Wiley.1994).
(Action as the core of work psychology; A German approach . In H. C. TriandiM. D. DunnettL. M. Hough (Eds.), Handbook of industrial and organizational psychology (Vol. 4, pp. 271 – 340). Palo Alto, CA: Consulting Psychologists Press.7). The validity of the job characteristics model: A review and meta-analysis. Personnel Psychology, 40, 287 – 322.
(1978). Fragebogen zur Arbeitsanalyse (FAA) [
(Questionnaire for task analysis ]. Bern, Switzerland: Huber.2012). Women’s work and working conditions: Are mothers compensated for lost wages? Work and Occupations, 39 (2), 115 – 138.
(1991). Psychischer Stress am Arbeitsplatz [
(Psychological stress at the workplace ]. Göttingen, Germany: Hogrefe.1973). Allgemeine Arbeits- und Ingenieurpsychologie [
(General work and engineering psychology ]. Berlin, Germany: Deutscher Verlag der Wissenschaft.1986). Arbeitspsychologie [
(Work psychology ]. Bern, Switzerland: Huber.2014). Allgemeine Arbeitspsychologie. Psychische Regulation von Arbeitstätigkeiten [
(General work psychology. Psychological regulation of work tasks ] (Vol. 3). Göttingen, Germany: Hogrefe.1980). Work redesign. Reading, MA: Addison Wesley.
(2010). Ten years on: A review of recent research on the Job Demand–Control (–Support) model and psychological well-being. Work & Stress, 24, 1 – 35.
(1992). Meta-analysis. Journal of Educational Statistics, 17, 279 – 296.
(2002). Social and psychological resources and adaptation. Review of General Psychology, 6, 307 – 324.
(2004). Methods of meta-analysis: Correcting error and bias in research findings. Thousand Oaks, CA: Sage.
(2011). IBM SPSS Statistics for Windows (Version 20.0). Armonk, NY: IBM Corp.
(2007). Service with a smile: Do emotional intelligence, gender, and autonomy moderate the emotional labor process? Journal of Occupational Health Psychology 12 (4), 319.
(1992).
(Stress in organizations . In M. D. DunettL. M. Hough (Eds.), Handbook of industrial and organizational psychology (2nd ed., Vol. 3, pp. 571 – 650). Palo Alto, CA: Consulting Psychologists Press.1979). Job demands, job decision latitude and mental strain: Implications for job redesign. Administrative Science Quarterly, 24, 385 – 408.
(1990). Healthy work. Stress, productivity, and the reconstruction of working life. New York, NY: Basic Books.
(2013). Validierung des Instruments zur stressbezogenen Arbeitsanalyse für Klinikärztinnen und -ärzte (ISAK) [Validation of the instrument for stress-oriented task analysis for clinicians]. Zeitschrift für Arbeits- und Organisationspsychologie, 57, 3 – 21.
(2013). Changes in situational and dispositional factors as predictors of job satisfaction. Journal of Vocational Behavior, 83, 88 – 98.
(2015). Why introducing quotas for women in boardrooms can help. Gender as a predictor of use of passive job search strategies and the mediating roles of management aspirations, proactivity and professional level. Journal of Personnel Psychology, 14 (3), 131 – 141.
(1999). Stress and emotion. A new synthesis. New York, NY: Springer.
(1984). Stress, appraisal, and coping. New York, NY: Springer.
(2005). Do the effects of job stressors on health persist over time? A longitudinal study with observational stressor measures. Journal of Occupational Health Psychology, 10, 18 – 30.
(1987). Analyse psychischer Belastung in der Arbeit. Das RHIA-Verfahren [
(Analysis of psychological strain at work ]. Köln, Germany: TÜV Rheinland.2005). A meta-analytic test of the challenge stressor–hindrance stressor framework: An explanation for inconsistent relationships among stressors and performance. Academy of Management Journal, 48, 764 – 775.
(2005). The problem of measurement model misspecification in behavioral and organizational research and some recommended solutions. Journal of Applied Psychology, 90 (4), 710 – 730.
(1982). Burnout: The cost of caring. Englewood Cliffs, NJ: Prentice-Hall.
(1986). Maslach Burnout Inventory (Vol. 2). Palo Alto, CA: Consulting Psychologists Press.
(1969). Position analysis questionnaire. West Lafayette, IN: Purdue Research Foundation.
(1999). Test theory: A unified treatment. Mahwah, NJ: Lawrence Erlbaum Associates.
(1998).
(Psychological aspects of workload . In P. J. DrentH. ThierrC. J. de Wolff (Eds.), Handbook of Work and Organizational Psychology (Vol. 2, pp. 5 – 33). Hove, UK: Psychology Press.1986). Die Erfassung psychischer Befindensbeeinträchtigungen bei Arbeitern [
(Assessment of impaired psychological well-being in industrial workers ]. Frankfurt am Main, Fermany: Lang.2017). Mplus User’s Guid e (8th ed.). Los Angeles, CA: Muthén & Muthén.
(2014). Arbeits- und Organisationspsychologie [
(Work and organizational psychology ] (Vol. 2). Berlin, Germany: Springer.2016). Organizational constraints: A meta-analysis of a major stressor. Work & Stress, 30, 7 – 25.
(2015). Evaluation of coefficient alpha for multiple-component measuring instruments in complex sample designs. Structural Equation Modeling: A Multidisciplinary Journal, 22 (3), 429 – 438.
(2015). R: A language and enviroment for statistical computing. Vienna, Austria: R Foundation for Statistical Computing. Retrieved from https://www.R-project.org
(2018).
(Reliability . In P. IrwinT. BootD. Hughes (Eds.), The Wiley-Blackwell handbook of psychometric testing. West Sussex, UK: Blackwell Publishing.1988). (Ed.). Women and recession. New York, NY and London, UK: Routledge & Kegan Paul.
(1987). The calculation of posterior distributions by data augmentation: Comment: A noniterative sampling/importance resampling alternative to the data augmentation algorithm for creating a few imputations when fractions of missing information are modest: The SIR algorithm. Journal of the American Statistical Association, 82 (398), 543 – 546.
(2004). Job demands, job resources, and their relationship with burnout and engagement: A multi-sample study. Journal of Organizational Behavior, 25, 293 – 315.
(1996).
(Maslach Burnout Inventory – General Survey (MBI-GS) . In C. MaslacS. E. JacksonM. P. Leiter (Eds.), Maslach Burnout Inventory manual (Vol. 3). Palo Alto, CA: Consulting Psychologists Press.2014). Metaanalyse – praktische Schritte und Entscheidungen im Umsetzungsprozess [Meta-analyis – practical steps and decisions in the applicaton process]. Zeitschrift für Arbeits-und Organisationspsychologie, 58, 186 – 205.
(2009). Fixed‐versus random‐effects models in meta‐analysis: Model properties and an empirical comparison of differences in results. British Journal of Mathematical and Statistical Psychology, 62, 97 – 128.
(1984). Stressbezogene Tätigkeitsanalyse [
(Stress-oriented task analysis ]. Weinheim and Basel, Germany/Switzerland: Beltz.1990).
(Stress und Kontrollverlust [Stress and loss of control ]. In F. FreI. Udris (Eds.), Das Bild der Arbeit (pp. 190 – 207). Bern, Switzerland: Huber.2014).
(Job control and social aspects of work . In M. C. W. PeeterJ. de JongT. W. Taris (Eds.), An introduction to contemporary work psychology (pp. 144 – 168). Chichester: Wiley-Blackwell.1991).
(Stressbezogene Arbeitsanalyse [Stress-oriented task analysis ]. In S. GreiE. BamberN. K. Semmer (Eds.), Psychischer Stress am Arbeitsplatz (pp. 57 – 90). Göttingen, Germany: Hogrefe.2014). Push and pull motivations for quitting. Zeitschrift für Arbeits- und Organisationspsychologie, 58, 173 – 185.
(1989).
(Validity of various methods of measurement in job analysis . In K. LandaW. Rohmert (Eds.), Recent developments in job analysis. Proceedings of the International Symposium on Job Analysis, University of Hohenheim, March 14 – 15 1989 (pp. 67 – 78). London, UK: Taylor & Francis.1995).
(Assessing stress at work: A framework and an instrument . In O. SvanC. Johansen (Eds.), Work and health – scientific basis of progress in the working environment, (pp. 105 – 113). Luxembourg, Luxembourg: Office for Official Publications of the European Communities.1999).
(Instrument zur Stressbezogenen Tätigkeitsanalyse (ISTA) [Instrument for stress-oriented task analysis (ISTA) ]. In H. Dunkel (Ed.), Handbuch psychologischer Arbeitsanalyseverfahren (pp. 179 – 204). Zürich, Switzerland: vdf Hochschulverlag an der ETH.1996). ”Shared job strain”: A new approach for assessing the validity of job stress measurements. Journal of Occupational and Organizational Psychology, 69, 293 – 311.
(2016). Tackling the problem of construct proliferation: A guide to assessing the discriminant validity of conceptually related constructs. Organizational Research Methods, 19 (1), 80 – 110.
(2002). Employee control and occupational stress. Current Directions in Psychological Science, 11, 133 – 136.
(2000). Why negative affectivity should not be controlled in job stress research: Don’t throw out the baby with the bath water. Journal of Organizational Behavior, 21, 79 – 95.
(2018). The more, the better? Curvilinear effects of job autonomy on well-being from Vitamin Model and PE-Fit Theory perspectives. Journal of Occupational Health Psychology, 23, 520 – 536.
(2011). Arbeitspsychologie [
(Work psychology ] (Vol. 7). Stuttgart, Germany: Schäffer-Poeschel.2010a). Conducting meta-analyses in R with the metafor package. Journal of Statistical Software, 36, 1 – 48.
(2010).
(b). Meta-Analyse [Meta-analysis ]. In H. HollinB. Schmitz (Eds.), Handbuch Statistik, Methoden und Evaluation. Göttingen, Germany: Hogrefe.1982).
(The model of the hierarchical-sequential organization of action . In W. HackeW. VolperM. V. Cranach (Eds.), Cognitive and motivational aspects of action (pp. 35 – 51). Berlin, Germany: Deutscher Verlag der Wissenschaft.1996). The demand-control model of job strain: A more specific test. Journal of Occupational and Organizational Psychology, 69, 153 – 166.
(1987). Work, unemployment and mental health. Oxford, UK: Oxford University Press.
(2012). The ambivalence of challenge stressors: Time pressure associated with both negative and positive well-being. Journal of Vocational Behavior, 80, 422 – 433.
(2011). A reliability generalization meta-analysis of coefficient alpha for the Maslach Burnout Inventory. Educational and Psychological Measurement 71, 231 – 244.
(1989). Selbst- und Fremdbeobachtung in der psychologischen Arbeitsanalyse. Methodische Probleme bei der Erfassung von Stress am Arbeitsplatz [
(Self and expert observation in psychological job analysis. Methodological problems in the measurement of stressors at work ]. Göttingen, Germany: Hogrefe.1993). Stress-oriented analysis of computerized office work. European Work and Organizational Psychologist, 3, 85 – 100.
(1983). Dokumentation der Skalen des Forschungsprojektes ”Psychischer Stress am Arbeitsplatz – Hemmende und fördernde Bedingungen für humanere Arbeitsplätze” [
(Documentation of the scales of the research project “psychological stress at the workplace – inhibiting and enabling factors for more humane workplaces ]. Bonn: Bundesministerium für Forschung und Technologie, Projektträger Humanisierung des Arbeitslebens, Kennzeichen 01 VD 177 – ZA – TAP 0016.2003). What is typical for call centre jobs? Job characteristics, and service interactions in different call centres. European Journal of Work and Organizational Psychology, 12, 311 – 340.
(2001). Emotion work and job stressors and their effects on burnout. Psychology & Health, 16, 527 – 545.
(2004).
(Stress und Gesundheit in Organisationen [Stress and well-being in organizations ]. In H. Schuler (Ed.), Organisationspsychologie I – Grundlagen der Personalpsychologie (Enzyklopädie der Psychologie, Themenbereich D Praxisgebiete, Serie III Wirtschafts-, Organisations- und Arbeitspsychologie, Band 3, pp. 1007 – 1112). Göttingen, Germany: Hogrefe.