Abstract. The purpose of this study was to replicate the dimensions of the customer-related social stressors (CSS) concept across service jobs, to investigate their consequences for service providers’ well-being, and to examine emotional ...

Abstract. Previous research on organizational identification has almost exclusively focused on its positive effects on organization-related outcomes, paying relatively less attention to its effects on individual-related outcomes and its ...

Abstract. We explore how job demands and job resources are related to job crafting, and how this, in turn, is related to performance in two samples of American (US; N = 70) and Dutch (NL; N = 144) health care professionals (HCP). A cross-...

Abstract. The two-dimensional-work-stressor framework suggests that both challenge stressors and hindrance stressors have an undesirable (positive) relationship with burnout for all employees. However, the existing studies testing this ...

Abstract. Many organizations receive applications from people from different countries, and this is reflected in the research interest in cross-cultural differences in applicant reactions. The results of this research stream suggest only a ...